My experience with Arthur Hagar has been a positive one. From my initial meeting with Ken Carpenter, through my installation with Rudy, to the follow up with Bret, I have been impressed with the professional and prompt attention that I have received from this company. After receiving bids and information from a total of five companies, I chose Arthur Hagar based on information and the recommendation of friends. Ken impressed me with his knowledge of the systems and his enthusiasm for the product. Rudy and his assistant installed both units with devoted attention to detail and extreme care for my newly painted walls and new hardwood floors. When he encountered a problem with the upstairs unit, he insured that a tech from the company came that day and resolved the issue. The tech that day and the one who came later were courteous and informative. Then Bret contacted me to insure that I was satisfied with the products and service. After having been through a house remodel, this company is the first to follow up after an installation to see if I was happy. With that kind of service, I am happy I chose this company.
Shirlie S. – (5 / 5)
Arthur Hagar Air Conditioning and Heating delivers more than they promise. They provide an honest, courteous, punctual, skilled, professional work force to install and service excellent mechanical equipment at a fair market price. Our family by choice has experienced Arthur Hagar in both new home construction and replacement units in an existing home. Both experiences could not have gone better. We keep Arthur Hagar services contracts on our units and have had nothing but 100% positive service calls for over 15 years. We need reliable heating and air conditioning living in Fort Worth, Texas. Arthur Hagar consistently meets that need and will be there when you need them. The mandatory city inspection following an installation of the units installed in our existing home went perfectly and the inspector told us he consistently sees excellence in Arthur Hagar installations. Thanks Arthur Hagar!
Mark – (5 / 5)
We needed a new ac/heat system. Survey on Monday, with options by the end of the day. Called in decision early Tuesday, installation schedules for Wednesday. Installation required more bracing in the attic and a move of the thermostat. It took the installers 12 hours to complete the job. No loud calling back and forth, no music, just quiet competence. Arthur Hagar scheduled the city inspection at a time of my convenience, which the equipment/installation passed without problem. This company is worth the money for the installers alone. Very fast delivery in August, system down for a minimum length of time. I do not hesitate to recommend these people to friends and family.
Mary L. Totten – (5 / 5)
Arthur Hagar did a great job on my install. The salesman was very prompt in coming out, and showed up right on time. I was out of air so they gave me a very competitive bid and had me cooling the very next day! Installers were very professional and thorough. All in all, a class act!
David S. – (5 / 5)
Our experience with Arthur Hagar was excellent. We were having cooling problems. We called to schedule an appointment. From there on the service was excellent, from scheduling through installation. The technician that came out was very knowledgeable. Our sales representative George sold us a unit 14 years ago, and we got the same excellent service from him this time around. The installation was very professional and the installers were extremely knowledgeable and personable. We highly recommend Arthur Hagar.
Thomas Dwyer – (5 / 5)