When it comes to heating and cooling, you want the best. After all, your overall comfort depends on it. No one truly wants to go without AC on a hot July day, and waking up to a cold home because your furnace went out in the middle of the night is no fun either. Thus, when choosing an HVAC contractor, you want the best.
Arthur Hagar Air Conditioning & Heating has been serving the people of Fort Worth for over 65 years. We have seen it all when it comes to heating and cooling, including the best air conditioners and furnaces for energy-efficiency. We have partnered with Carrier as an Authorized Factory Dealer in order to bring you the best heating and cooling systems. Below, we’ll go over some tips on what to look for in your local HVAC contractor. Call us today for your next AC repair or furnace maintenance need!
5 TIPS TO CHOOSE AN HVAC CONTRACTOR
One of the best ways to find an HVAC company that is reliable and dependable is through referrals, either from your friends, family, or co-workers. The best source of customer experience is a customer whom you know and trust. They can tell you how the service was, whether the HVAC technician was on time, and if the price they paid for their service was reasonable.
If you are new to the area or don’t know anyone who has had a recent heating or cooling repair service, Arthur Hagar Air Conditioning & Heating recommends that you check out reviews online. Although you don’t personally know the source, you can gauge a lot from online reviews. If there are predominantly five stars, you can bet the customer service shines.
Make the Call
So many people nowadays do everything remotely, that is, everyone Googles a company, chooses one based on what they read, and then books online. While this is a great way to choose an HVAC company, another great way to truly get a feel for the company is to make a real phone call. You will talk with a friendly customer service representative who can answer all of your questions and get you the information you need. You can always book over the phone as well.
Plus, you will be able to get a good vibe of the HVAC company based on this one phone call. Was the person who answered the phone friendly, or did they seem in a hurry? Did they answer your questions, or were they curt? Talking to someone on the phone should give a good feel for how important they consider their customers.
Get an Estimate
Most reputable HVAC companies offer free estimates for their heating and cooling services. This is the second level of getting a good feel for the company since you will be able to tell a lot about the company based on your interactions with the HVAC technician. Were they friendly? Did they offer detailed explanations on your HVAC problem? Did they answer your questions? Did they seem in a rush, or did they take their time with your HVAC diagnosis and estimate? Arthur Hagar Air Conditioning & Heating always recommends getting some kind of personal touch before settling on an HVAC contractor.
Experience is important when it comes to your heating and cooling systems. While seemingly uncomplicated pieces of machinery (when compared to a commercial jet, they are), your air conditioning and furnace still have many moving components that can be difficult to diagnose what the problem actually is. The last thing you want is to waste time and/or money on an HVAC contractor who doesn’t completely fix your problem, and you have to call again for service. Plus, the longer the HVAC company has been around, it means the longer they have been satisfying their customers’ needs. Arthur Hagar Air Conditioning & Heating boasts 65 years in the HVAC business. We think that says a lot about the level of customer service we offer.
Training and certifications are important in the HVAC world. After all, in addition to experience, you want someone who has been trained on the HVAC equipment you are hiring them to repair. Many HVAC companies are accredited by the Better Business Bureau in your area. Some have certifications through North American Technician Excellence (NATE), which helps to verify a technician’s credentials and education.
All HVAC companies are required to be licensed, bonded, and insured. This means that the state has checked their paperwork and certified them to operate a business. Every state is different and requires different requirements. In the HVAC world, some businesses must show that their employees have passed exams and been through training. Bonded is when a company protects itself financially against unfair dealings. Workmen’s compensation protects the workers should they become injured on the job.
CHOOSE ARTHUR HAGAR TODAY FOR ALL YOUR HVAC NEEDS
Arthur Hagar Air Conditioning & Heating offers the best HVAC services in Fort Worth and the surrounding areas. From AC repair and installation to furnace maintenance and tune-ups, we work diligently to ensure your HVAC system is working properly, providing you with the optimal level of comfort. For the most part, your heating and cooling system should be mindless. It will do its job, day-in and day-out, with just a little TLC on your part once a year for its annual checkup. Call us today for your next HVAC service!